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SelectAccount Learning Site

Authorizing a Release of Information

By setting up a Release Authorization (ARI), you are giving customer service your permission to disclose information about your accounts to another person. Typically, this is used to give account access to a spouse or other family member.

Setting up a Release Authorization (ARI)

  1. Sign in to 
  2. Click the My Profile menu.
  3. Click Release Authorization (ARI).
  4. Click the Add ARI Designee button.
  5. Enter the name of the person who will receive access to the information and the date when this access will expire.
  6. Click NEXT
  7. Verify that the information on the screen is correct.
  8. Click SUBMIT.